Shipping policy

Shipping Policy for Hershberger Heritage Farm

Welcome to Hershberger Heritage Farm! We’re committed to providing you with the highest quality products and a smooth shopping experience. Please review our shipping policy below to understand how we deliver your order.

Shipping Methods and Carriers

We strive to ensure your products arrive fresh and in excellent condition. Orders are shipped via reliable carriers, including USPS, UPS, or FedEx, depending on your location and order size. Expedited shipping options may also be available during checkout.

Shipping Destinations

Currently, we ship to the North Eastern United States. 

Processing Times

  • Order Processing: Orders are processed within 1-3 business days after payment confirmation.

  • Shipping Time: Shipping times vary based on your location and selected shipping method. Most orders arrive within 3-7 business days after processing.

During peak seasons or sales events, processing times may be slightly longer. We will keep you informed of any delays.

Perishable Items

For perishable items like fresh meats or produce, we use insulated packaging and ice packs to ensure they remain fresh during transit. These items are shipped on specific days to minimize transit time and avoid weekend delays:

  • Shipping Days: Monday through Wednesday

  • Delivery Time: 1-2 business days (depending on location)

Please ensure someone is available to receive the package promptly upon delivery.

Shipping Costs

Shipping costs are calculated at checkout based on the weight, dimensions of your order, and your delivery location. Free shipping may be available on orders exceeding a certain amount. Check our website for current promotions.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this to track your shipment’s progress directly with the carrier.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery at [support email/phone]. Include your order number and photos of the damaged items, and we’ll work to resolve the issue promptly.

Changes to Shipping Address

Please double-check your shipping address at checkout. If you need to make changes, contact us immediately at hershbergerbox@gmail.com. Changes cannot be guaranteed once the order has been shipped.

Contact Us

If you have any questions or concerns about our shipping policy, feel free to reach out to us at:

  • Email: bergerbox@gmail.com

Thank you for choosing Hershberger Heritage Farm. We’re proud to serve you with our farm-fresh products!

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